Liveasy Furniture

Returns & Refunds

We want you to be happy with what you ordered. If it does not work in your space, you have 30 days from the day it is delivered to start a return.

Return window

30 days from the delivery date.
Items must be unused, in their original condition and in the original packaging.
Fully assembled items cannot be returned unless they arrived damaged or defective.

Return shipping

For change-of-mind returns, the customer covers return shipping. We will send a prepaid label and deduct the actual carrier cost from your refund, or you may ship the item back with a carrier of your choice.
There is no restocking fee.
If the item arrived damaged, defective or not as described, return shipping is on us.

Damaged or missing items

Please inspect your order on arrival and contact us within 7 days of delivery with your order number and photos of the damage and the packaging. We will send replacement parts, a replacement item or a full refund, at your choice.

Refunds

Once the return is received and inspected, your refund is issued to the original payment method within 5–10 business days.

Cancellations

Orders can be cancelled free of charge within 24 hours of purchase. After that, the order may already be in transit and will need to be handled as a return.